36-Month / 36,000-Mile Repair Warranty
Qualifying repairs performed by Beach Auto & Transmission Repair are backed by our limited repair warranty for up to 36 months or 36,000 miles, whichever comes first.
We stand behind the quality of our work and want our customers in Virginia Beach to have confidence after the repair is completed.
Coverage applies to qualifying repairs and is subject to the written warranty terms associated with the specific repair.
What Does The Beach Auto & Transmission Repair Warranty Mean?
Our warranty is designed to provide added protection when a qualifying part or repair performed by Beach Auto & Transmission Repair experiences a warrantable failure within the applicable coverage period.
Depending on the repair and the written warranty terms, coverage may include qualifying defects related to:
How The 36/36 Warranty Works
A simple example using a vehicle with 80,000 miles at the time of the original repair.
Mileage limit
36,000 additional miles of coverage on the qualifying repair.
Time limit
- Repair dateCoverage period begins.
- Month 12Coverage continues if the mileage limit has not been reached.
- Month 36Coverage period ends.
Whichever happens first ends the coverage period. The repair must also qualify under the written warranty terms associated with that repair.
More Than Just A Repair
A warranty is only as good as the work behind it. Here is what stands behind ours.
Accurate Diagnosis
Replacing the wrong component does not solve the problem. Proper diagnosis comes first.
Quality Parts
The quality and source of replacement components can affect reliability and warranty coverage.
Professional Installation
Proper repair procedures and installation matter to long-term reliability.
Support After The Repair
If you have a concern related to a covered repair, Beach Auto & Transmission Repair can inspect the vehicle and determine whether the issue qualifies for warranty coverage.
Repairs That May Be Covered
Many of the repairs we perform in Virginia Beach may qualify for our limited repair warranty, including:
What May Not Be Covered
Being upfront is part of being trustworthy. These situations are generally outside a repair warranty.
This list is intended as general guidance only. The written warranty terms associated with the original repair determine actual coverage.
What If I Bring My Own Parts?
We will install customer-supplied parts in many cases, but those repairs carry no warranty of any kind. Beach Auto & Transmission Repair did not select, source, test, or supply the component, so we cannot stand behind it.
- No parts warranty on the customer-supplied component.
- No labor warranty on the repair that installs it.
- If the part is defective, incorrect, or fails, the labor to remove and reinstall is billed again at our standard rate.
- Diagnostic time spent on a failed customer-supplied part is billable.
- We are not responsible for damage caused to other components by a customer-supplied part.
- Delays caused by wrong, missing, or back-ordered customer parts are the customer's responsibility.
These terms are noted on the repair order and acknowledged before work begins.
Some Components Have Different Warranty Terms
These parts may carry supplier-specific warranties that differ from Beach Auto & Transmission Repair's standard limited repair warranty.
Before approving the repair, customers should receive clear information regarding the warranty that applies to the specific component.
Warranty Conditions And Customer Responsibilities
Coverage stays valid when these conditions are met. They protect both the customer and the shop by keeping every claim based on the same facts.
Report The Concern Promptly
Contact us as soon as a symptom appears. Stop driving the vehicle if continuing to drive it could cause additional damage. Damage that results from continued operation after a symptom appears is not covered.
Warranty Work Happens Here
Covered repairs must be performed at Beach Auto & Transmission Repair unless we authorize another facility in advance and in writing. Work performed elsewhere without prior written authorization is not reimbursed.
Provide The Original Invoice
Your repair order or invoice is the record of the repair and its written warranty terms. We can usually look up your service history if the invoice is misplaced.
Original Customer And Vehicle
Coverage applies to the vehicle and the customer named on the original invoice. Coverage is not transferable to a new owner unless the written warranty terms state otherwise.
Keep Up With Required Maintenance
Engine, transmission, and cooling-system coverage requires that manufacturer-recommended maintenance was performed at the specified intervals. We may ask for receipts or service records documenting that maintenance.
The Vehicle Must Be Inspectable
The vehicle must be presented at our facility, accessible, and not disassembled by another shop. A teardown or diagnosis performed elsewhere before we inspect the vehicle may void coverage on that repair.
Limits Of Liability
The limited repair warranty covers the covered repair itself. It does not extend to other costs that may follow a mechanical failure.
Nothing on this page limits any right you have under applicable Virginia or federal law. Where the two conflict, the law controls.
Think You Have A Warranty Issue?
Here is exactly what happens, step by step.
Contact Beach Auto & Transmission Repair
Tell us what symptoms you are experiencing and when they started.
Provide Vehicle Information
Helpful details: customer name, vehicle year/make/model, original invoice if available, current mileage, and a description of the current concern.
Schedule An Inspection
The vehicle must be evaluated so we can determine whether the current issue is related to the original covered repair.
Determine Warranty Coverage
If the concern qualifies under the applicable warranty, we will explain the next steps.
The Same Symptom Does Not Always Mean The Same Problem
Modern vehicles contain thousands of interconnected parts. If a warning light, noise, leak, vibration, or drivability problem appears after a repair, it does not automatically mean the previous repair failed.
That is why every warranty concern starts with diagnosis.
Example 1: after an alternator repair
- Battery failure
- Starter failure
- Wiring problems
- Parasitic draw
- Connection problems
Example 2: after engine repair
- Sensor failure
- Ignition problems
- Cooling-system problems
- Electrical faults
- Unrelated leaks
We diagnose the current concern first, then determine whether it is related to the original repair.
Why Our Warranty Matters
Diagnostic-First Approach
We focus on determining the root cause before recommending repairs.
Clear Estimates
Customers receive pricing and repair recommendations before authorized work begins.
Customer Approval
No additional repairs should be performed without authorization.
Warranty Protection
Qualifying repairs are supported by the applicable written warranty.
Long-Term Relationships
Our goal is to become the shop customers trust for the life of their vehicle.
Warranty Questions, Answered
Important Warranty Information
The information on this page is intended to provide a general overview of Beach Auto & Transmission Repair's limited repair warranty and does not replace the written warranty terms associated with a specific repair.
Coverage, exclusions, limitations, parts warranties, labor warranties, claim procedures, and other conditions may vary based on the repair performed and the components installed.
The repair order, invoice, and written warranty documentation associated with the specific repair govern actual warranty coverage.
Beach Auto & Transmission Repair may update these general terms at any time. The terms in effect on the date of your repair are the terms that apply to that repair.
Terms effective August 2026