Automotive Service Writer / Service Advisor

What you will do

• Greet customers, listen carefully and write clear, complete repair orders
• Build accurate estimates and review recommendations without pressure or upselling
• Communicate status updates by phone, text and email throughout the day
• Coordinate parts ordering, scheduling and technician workflow
• Follow up after service and resolve concerns promptly
• Keep the front counter, waiting area and records organized

What we are looking for

• Previous service advisor, service writer or automotive counter experience preferred
• Working understanding of vehicle systems and common repairs
• Strong written and verbal communication skills
• Comfortable with shop management software and digital inspections
• Organized under pressure with excellent follow-through
• Valid driver license and a clean driving record

Pay and benefits

• Competitive Compensation

  Technician pay is based on skill level, certifications and experience.

• Bonus Opportunities

  Performance and productivity bonuses on top of your base compensation.

• Health, Dental & Vision

  Coverage options available for eligible full-time team members.

• Paid Time Off & Holiday Pay

  Time to rest and recharge, plus paid holidays.

• Training & Development

  Assistance with ASE testing, manufacturer courses and continuing education.

• Employee Discounts

  Discounted parts and service for you and your family.

• Referral Incentives

  Get rewarded when you bring good people to the team.

• Signing / Relocation Help

  Available for selected positions and experience levels.

• Shop-Provided Equipment

  Scan tools, specialty tools, lifts and diagnostic equipment supplied by the shop.

Final compensation depends on experience and certifications and is discussed openly during the interview.

How hiring works

1. 1ApplySend us the short application below. It takes a few minutes.
2. 2Initial ConversationA quick call to talk about your experience and what you are looking for.
3. 3Interview & Shop TourMeet the team, see the bays and the equipment you would work with.
4. 4Skills EvaluationA practical look at how you diagnose and work, appropriate to the role.
5. 5Offer & Start DateWe talk numbers openly, agree on details and set your first day.